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Questions? Check our out FAQs below!

Looking to cancel your club membership? Click the button below. 

Other feedback or concerns? Send us a message using this form and let us make it right!

Location (Washington State)

Frequently Asked Questions

How do I sign up for an Unlimited Plan?

Stop by any Wave location and sign up with an attendant or at a paystation!

When will I be billed for my Unlimited Plan?

You will be billed on the day you sign up. Your payment will then be autodrafted each month on that day. 

Can I use my Unlimited Plan on more than one vehicle?

Unlimited plans are specific to one vehicle. 

What happens if I Get A New Car or windshield?

Stop by the wash to update your information on file with a Change Form! We will issue you a new RFID/Barcode tag for your vehicle for $3.

How do i change my membership plan?

Stop by the wash to update your information on file with a Change Form! Plan changes can take effect immediately, or on the next bill cycle.

how do i change my credit card on file?

Credit card changes must be made at a site. Stop by to let them know you need to update the card on file and an attendant will be happy to help!

How do I cancel my Unlimited Plan?

You can suspend your plan if you intend to return, or terminate your membership all together. A team member can assist you at any location, or you can cancel online at https://form.jotform.com/73406332765154. Please note to cancel PRIOR to your bill date.

What happens when I cancel my Unlimited Plan?

You will be able to finish out any time on your current paid month and then will no longer receive unlimited washes and will no longer be billed for the plan.

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